HeyNews helps you turn the stories you follow into newsletter drafts. It learns your writing voice, pulls from the sources you choose, and gives you a draft you can edit before sending.
Do I need an email platform to use HeyNews?No. You can use HeyNews to generate newsletter content without connecting any email platform. When your draft is ready, copy the content and paste it wherever you send emails. Connecting beehiiv or Kit adds performance tracking and helps HeyNews learn your voice from your broadcast history.
Which email platforms does HeyNews support?HeyNews connects directly with beehiiv and Kit (formerly ConvertKit). You can also connect any newsletter with a public archive, including Substack, Ghost, Mailchimp, ActiveCampaign, and Medium, so HeyNews can build an AI Writer from past issues without an API key. For sending, copy your finished draft into the email platform you already use. If you want us to add a direct connection for your platform, submit a request from the Analytics page.
Click "Forgot password?" on the login page. Enter your email, and you'll receive a reset code. Use the code to set a new password.
Can I sign in with Google if I signed up with email (or vice versa)?Yes. Every account supports all three sign-in methods: email and password, magic link, and Google. Use whichever is convenient regardless of how you originally signed up.
Can I change my email address?Not directly from the app. Contact support@heynews.co to update your email.
How do I delete my account?Go to Settings > Security and click Delete Account if the option is
available for your account. HeyNews shows the publications, connections,
subscription, saved history, and in-progress work affected before anything
starts. You need to confirm the consequences, enter the verification code sent
to your email, and type DELETE before the request begins.
Account deletion is separate from a Privacy Erasure Request. Account deletion
removes your HeyNews account, cancels your active subscription, and removes the
product data shown in the deletion flow. A Privacy Erasure Request is a broader
privacy request handled through support.
After deletion finishes, the old sign-in cannot be used again. You may sign up
later with the same email as a new account, but your old newsletters, history,
invoices, payment methods, and settings will not return.
How do I cancel my subscription?Go to Settings > Subscription and review the plan options first. If you still want to cancel, scroll to Billing & Payment and click Open Billing Portal. Your access continues until the end of the current billing period.
What happens if my payment fails?Your account is paused until the invoice is paid. You'll see an Update Payment Method button in HeyNews, and Stripe may email you a secure payment link. Settings stays open so you can update your card. Your data stays in place, and access returns once payment succeeds.
What happens to my data if I cancel?Your data stays in HeyNews until you delete your account. You lose access to generation features, but your drafts, sources, and settings stay there. If you resubscribe, you can pick up where you left off.
What happens when my free trial ends?If you don't subscribe before the 14-day trial is up, your account is paused. You'll see a Subscribe Now screen when you log in. HeyNews stops checking sources, newsletter generation is disabled, and Settings stays open so you can manage your account. Your data stays exactly as you left it. Subscribe anytime and you can pick up where you left off.
Can I archive a publication I'm no longer using?Yes. Go to the Publications page, click the archive icon on the publication card, and confirm. Archiving stops new source checks and hides the publication from your sidebar. You have 30 days to restore it. After that, the publication and its data are permanently deleted. If you archive the publication you're using, HeyNews switches you to another active publication.
Why is my account suspended?If you see a lockout screen when you log in, your account has been suspended. This is separate from an expired trial. Reach out to support@heynews.co and we'll help sort it out.
HeyNews pulls content from the sources you add: RSS feeds, Reddit subreddits, blog URLs, and social profiles. It also imports broadcast history from connected email platforms. Your sources are checked automatically.
How often are my sources checked?HeyNews handles source checks automatically. The timing can vary by source type, feed health, and recent failures.
Can I use HeyNews for topics it doesn't cover?Yes. Add RSS feeds, subreddits, or social profiles for any topic. HeyNews works with whatever content you point it at.
Usually a few minutes. HeyNews keeps working in the background and lets you know when your AI Writer is ready.
Why don't I see an AI Writer yet?HeyNews may still be preparing it. Approved writers appear on the AI Writers page and in Compose as soon as they're ready.
Can I delete an AI Writer?Not directly from the app at the moment. Contact support if you need to remove a writer.
Free trial: 5 drafts total for the full 14 days, no matter which plan you pick. Hobbyist: 5 per month. Starter: 15 per month. Pro: 45 per month. Team: 90 per month. Each generation attempt counts, whether you save the result or not. Issue-pack add-ons raise the cap on any paid plan.
Can I edit the generated content?Yes. Switch to markdown mode in the editor to make direct changes, or use the AI chat to request modifications in plain language.
Is there a limit on AI chat revisions?During the free trial, every account gets 5 AI chat revisions per draft. After the trial, the limit depends on your plan: Hobbyist 5, Starter 10, Pro 20, Team unlimited. If you're on Hobbyist, Starter, or Pro and need more, the Unlimited Revisions add-on ($50/month or $420/year) removes the cap across all your drafts. Add it from Settings > Subscription > Add-ons.
If I navigate away while generating, do I lose the draft?No. Generation runs in the background and HeyNews auto-saves the finished draft to your History. You'll see a message when it's done, and the draft gets a "New" badge so it's easy to find.
Does HeyNews send emails for me?No. HeyNews generates the content. You copy it to your email platform and send it yourself. Direct sending is planned for a future release.
Yes. API keys and connection tokens are encrypted before storage. Even the HeyNews team cannot read them. Kit lets you approve the connection without sharing your Kit password.
Does HeyNews modify my beehiiv or Kit account?No. HeyNews only reads data from your connected newsletter platforms. It will never send emails, change subscribers, or modify your content.
Can I revoke HeyNews's access to my newsletter platform?Yes. Disconnect from the Connections page, or revoke access from your platform's app settings page.
Email support@heynews.co. We typically respond within 24 hours.