Security settings

Use Account settings > Security to change your password and see how HeyNews protects connected accounts.

Changing your password

  1. Go to Account settings > Security
  2. Enter your current password
  3. Enter your new password. It needs at least 8 characters, uppercase and lowercase letters, a number, and a special character.
  4. Confirm the new password
  5. Click Update Password

You can set or change a password even if you originally signed up with Google. After that, you can sign in with email and password, magic link, or Google.

Account deletion

HeyNews is rolling out self-serve account deletion from Account settings > Security. If you see Delete Account, the app will show what will be removed before you continue.

Before you delete your account, export or copy anything you still need. Account deletion is permanent. If you have an active subscription, deleting your account cancels your subscription immediately and signs you out after the request starts.

The deletion flow asks you to:

  1. Review the publications, connections, subscription, saved history, and in-progress work that will be removed or canceled
  2. Confirm each destructive change
  3. Enter the account deletion verification code sent to your email
  4. Type the final confirmation word shown in the app

After the request starts, HeyNews shows a request ID and signs you out. Keep that request ID in case you need to contact support.

If you do not see the in-app deletion option yet, email support@heynews.co.

If you only want to retire one publication, go to Publications in the sidebar and archive that publication instead. Archived publications can be restored for 30 days before they are permanently deleted.

Account deletion removes your newsletter connections and:

  • Your user account
  • Your publications
  • Your newsletter drafts
  • Your saved history, sources, and stories
  • All AI Writers
  • Your connected integrations

It also removes your profile from the marketing, analytics, and session-recording tools HeyNews uses, so none of them can still identify you. Payment and invoice records stay with our payment provider, because tax and accounting law requires us to keep them.

If you need a written record of what was deleted and what was kept, email support@heynews.co with your request ID and ask for a deletion certificate.

This action cannot be undone.

Data and privacy

  • HeyNews does not store your password where our team can read it.
  • beehiiv API keys and Kit connection tokens are encrypted before storage and never shown back in the app.
  • Kit lets you approve the connection without sharing your Kit password with HeyNews.
  • You can revoke access anytime from Connections & imports in HeyNews or from your platform's own app settings.