Subscription and billing

Publication owners manage their plan and billing from Account settings > Subscription.

Plans

HeyNews has four paid plans. Pick the one that matches how much you publish.

Hobbyist, $39/month

  • 5 issues per month
  • 5 AI revisions per draft
  • 1 publication
  • A full year of story history
  • 1 paid newsletter connection for beehiiv or Kit. Public archive history can be added to a publication without using another paid connection.
  • Chrome extension, AI Writers, and content sources

Yearly: $327.60/year (30% off, about $27.30/month). Turkish Lira pricing is ₺1,560/month or ₺13,104/year.

Starter, $99/month

Everything in Hobbyist, plus:

  • 15 issues per month
  • 10 AI revisions per draft
  • 2 publications
  • A full year of story history
  • More room for weekly and twice-weekly publishing

Yearly: $831.60/year (30% off, about $69.30/month). Turkish Lira pricing is ₺3,960/month or ₺33,264/year.

Pro, $299/month

Everything in Starter, plus:

  • 45 issues per month
  • 20 AI revisions per draft
  • 4 publications
  • A full year of story history
  • Priority support

Yearly: $2,511.60/year (30% off, about $209.30/month). Turkish Lira pricing is ₺11,960/month or ₺100,464/year.

Team, $499/month

Everything in Pro, plus:

  • 90 issues per month
  • Unlimited AI revisions
  • 10 publications
  • A full year of story history
  • Built for teams running multiple brands

Yearly: $4,191.60/year (30% off, about $349.30/month). Turkish Lira pricing is ₺19,960/month or ₺167,664/year.

Your issue allowance resets every month on your subscription anniversary, even if you pay yearly. Annual billing changes how often you are charged, not how often your issue allowance renews. Deleting a Draft does not return an issue to the current month's allowance.

Story history is how far back your story library goes in Content Desk and Compose. Every active plan and the free trial include a full year. Issues you already wrote keep their own copy of the stories they used, so past issues are not affected.

Free trial

Every new account starts with a 14-day free trial after you add a payment method, regardless of the plan you pick:

  • 5 draft issues total during the trial
  • 5 AI revisions per draft during the trial
  • Unlimited AI Writers
  • 1 publication
  • A full year of story history
  • A payment method is required to activate the trial before entering the dashboard. You won't be charged until the trial ends.

The trial limits apply to every plan. Your plan's full allowance (5, 15, 45, or 90 issues per month) starts the moment the trial ends.

During the trial, the Subscription tab shows "Free Trial" on your plan card and lists the price as "No charge today" followed by the price after trial. You'll also see the trial limits: 5 draft issues total, 1 publication, and 5 revisions per draft. Under that, HeyNews shows the full plan allowance that starts after billing begins.

Pricing and offer links can preselect a plan, billing cycle, and discount code for checkout. You can still review checkout before the trial starts. If the discount cannot be used, checkout opens normally so you can continue or enter another code.

HeyNews sends reminder emails before your trial ends. When the trial period ends, your subscription begins automatically. Cancel before the trial is up and you won't be billed.

You can also start your subscription before the trial ends. If you hit a trial limit, such as the per-draft revision limit, HeyNews offers to start the plan you picked at signup right away, with the exact amount due shown before you decide. Confirming ends the trial that day, charges your saved card for the amount shown, and applies your paid plan's limits. Declining changes nothing. Only the Billing Owner can start the subscription this way.

Billing currency

HeyNews supports USD and Turkish Lira billing for paid plans and add-ons. If your app language is Turkish and you have not picked a billing currency before, HeyNews defaults your first checkout to Turkish Lira. You can switch between USD and TRY before opening Stripe Checkout.

Changing your app language later does not change an existing paid subscription's billing currency. If you already have a paid subscription, only the Billing Owner can change billing currency from Account settings > Subscription.

For active paid subscriptions, a billing currency change applies at the next renewal by default. It does not create an immediate prorated charge or credit. The Subscription tab shows your current billing currency and any pending currency change, and you can cancel a pending change before renewal.

While a currency change is pending, finish that change or cancel it before changing plans, switching billing cycles, changing publication capacity, or adding or removing add-ons. This keeps Stripe from applying an older scheduled price set after you make a newer subscription change.

During a free trial, the Billing Owner can choose USD or TRY for the first paid charge without ending the trial or charging immediately.

Admin-granted subscriptions are not charged through Stripe, so they do not show a real USD/TRY switch. The granted plan's limits remain available until HeyNews revokes the grant, even if an earlier Stripe trial or subscription was canceled or expired. Because this access is not paid, automatic source checks pause for a publication after 14 days without a visit to Content Desk or Compose. Open either page for that publication to resume the checks.

Add-ons

Add-ons work with any active paid plan and add to your plan's normal limits.

Add-ons are not available during the free trial. You'll see the Add-ons section with a note that says "Available after trial ends," but the Add buttons stay off until your subscription starts billing. That way, you won't get surprise add-on charges when the trial ends. If you need more capacity while trialing, start your subscription early from a trial limit prompt, then add any add-ons once billing begins.

Unlimited AI revisions

Removes the per-draft revision limit on Hobbyist, Starter, and Pro. Team already includes unlimited revisions.

  • Monthly: $50/month or ₺2,000/month
  • Yearly: $420/year or ₺16,800/year

Issue packs

Add extra issues per month when you need more capacity without upgrading tiers.

  • +10 issues/mo for $99/month or ₺3,960/month
  • +20 issues/mo for $149/month or ₺5,960/month
  • +30 issues/mo for $199/month or ₺7,960/month

Publication packs

Add extra connected publications to any plan.

  • +1 publication for $99/month or ₺3,960/month
  • +2 publications for $149/month or ₺5,960/month
  • +5 publications for $229/month or ₺9,160/month

Collaboration Seats

Collaboration Seats cover accepted Members and pending invitations. Starter includes 1 seat, Pro includes 3, and Team, Enterprise, and active Company Newsletter packages include unlimited seats. Hobbyist and the free trial do not include a seat.

If an invitation cannot be sent because no seat is available, People & access confirms that nothing was sent and keeps the email address and Publication Role you entered.

If you close this message with the close button or Escape, keyboard focus returns to Invite. In-app recovery actions move focus to the next dialog or the relevant section under Account settings > Subscription. If an action opens your email app, the message closes first. Focus returns to Invite if HeyNews remains visible.

  • If you are the Publication Owner and your Subscription is inactive, choose Restart subscription.
  • If HeyNews is preparing a custom quote for you and there is no Subscription to restart, choose Book a call.
  • If you already have a pending Company Newsletter quote, choose Talk to us to discuss the quote and Collaboration Seats.
  • If you are the Publication Owner and your free trial has no seats, choose Start subscription. HeyNews shows the exact amount due before you confirm.
  • If you are the Publication Owner and your active paid plan is full, choose Add Collaboration Seats or Compare plans.
  • If your Subscription was granted by HeyNews, email Support to change its capacity. Admin-granted plans do not have customer-managed add-ons.
  • If you are a Publication Admin, contact the Publication Owner. Only the Owner can change billing.

After you update the Subscription, return to the same Publication in People & access. Your unfinished invitation will still be there. Prices, currency, and available billing options always come from Account settings > Subscription.

If your add-on spend nears the cost of the next tier, HeyNews shows an upgrade prompt on the Subscription tab. Upgrading usually gives you more capacity for about the same cost.

Managing your subscription

From the Subscription tab you can:

  • Subscribe: start any plan via Stripe Checkout
  • Change plans: switch to another plan on your current billing cycle, with prorated credit or charge applied by Stripe
  • Switch billing cycle: toggle between monthly and yearly with prorated credit
  • Switch billing currency: choose USD or TRY for Stripe billing
  • Add or remove add-ons: changes take effect right away
  • Pause for one month: take a short break with billing paused (see below)
  • Cancel subscription: share a short reason, review any save options, then schedule cancellation for the end of the current billing period
  • Open Billing Portal: after reviewing your plan and add-on options, open Stripe's portal to update payment methods, view invoices, or manage billing details
  • View usage: see how many issues you've used this month, how many publications you've connected, and your active add-on spend

If you switch to a plan with fewer publication slots than you currently use, HeyNews asks you to disconnect publications or add enough publication capacity first.

Pause your subscription

Need a short break? On an active paid plan, the Subscription tab has a Pause for one month button.

  • Pause lasts exactly one month. HeyNews stops billing the moment you pause.
  • Your existing newsletters and settings stay readable. Generating new drafts, syncing sources, running automations, importing, adding integrations, and publishing pause until you resume.
  • Resume any time with one click from Account settings > Subscription. If you forget, your subscription automatically resumes one month after you paused it.
  • Pause is available once every three months. If you paused recently, the Subscription tab shows the next available date.
  • Pausing also clears any pending cancellation or scheduled downgrade, so your account is not trying to make another subscription change while paused.

HeyNews sends a confirmation email and inbox notice when your subscription is paused and when it resumes. Pause is not available during the free trial, while a payment is past due, or for admin-granted accounts.

If a payment fails

If Stripe cannot collect payment, your account is paused until the invoice is paid. You'll see an Update Payment Method button in HeyNews, and Stripe may also email you a secure payment link.

  • Newsletter generation is disabled while payment is past due
  • Adding sources may be limited until payment is fixed
  • Settings stays accessible so you can update your card or open the billing portal

Your data stays in place. Once the payment succeeds, your subscription becomes active again and you can keep working.

When your trial expires

If you don't subscribe before the 14-day trial ends, your account is paused and you'll see a full-screen message when you log in with a Subscribe Now button.

  • HeyNews stops checking sources, so no new stories are collected
  • Newsletter generation is disabled
  • Settings stays accessible so you can manage your account

Your drafts, sources, and settings stay exactly as you left them, and your story history is still there. Subscribe and pick up right where you left off.

Legacy quantity-based Pro subscriptions

Before the current flat-rate plans, Pro used a single graduated-tier price with one billing slot per connected publication. Customers on those legacy subscriptions keep their current pricing, capacity, and publication count. The Current Plan card notes "Legacy quantity-based pricing" so you know which pricing model you're on.

Canceling

Click Cancel subscription from the Subscription tab to start the cancellation flow.

  1. Share a few words about why you're canceling. We use it to keep improving HeyNews.
  2. We'll look for a better fit before you commit. If a cheaper plan fits your current usage, you'll see it as a one-click downgrade. If your usage is over the next plan down, we'll show the closest cheaper plan along with the exact changes you'd need to make before the downgrade applies.
  3. If a downgrade isn't a fit and pause is available, we'll offer to pause your subscription for one month instead.
  4. If neither suits you, confirm the cancellation. Your access continues until the end of the current billing period; you can reverse the scheduled cancellation with one click any time before then.

Every plan keeps a full year of story history. Issues you already wrote also keep their own copy of the stories they used, so past issues are never affected by anything that happens to your story list.

After cancellation is scheduled, HeyNews sends a confirmation email and inbox notice with the date your access ends. If support schedules cancellation for you or you cancel from the Stripe portal, HeyNews still shows the same Keep my subscription option after the billing status syncs. If you keep your subscription, HeyNews sends a confirmation that your plan will continue. After the billing period ends, HeyNews sends a final confirmation, stops checking sources, and disables newsletter generation.

Trial cancellations are immediate. HeyNews sends a confirmation email and inbox notice after your trial is canceled. After canceling a trial, restarting is paid-only, so a new free trial isn't available. Use Open Billing Portal to view invoices, update your payment method, or open the Stripe customer portal at any time.

Need help with billing?

Contact support@heynews.co for billing questions, refunds, or plan adjustments.